Cooling
A/C repair & diagnostics
Warm air, a unit that won't kick on, upstairs that never cools. Real troubleshooting — not a refrigerant top-off and a bill.
- Compressors
- Fan motors
- Capacitors
- Evaporator coils
- Refrigerant leaks
Licensed HVAC · Austin, Texas · Answering 24/7
Austin’s honest
A/C guy. For real.
Owner-operated residential & commercial heating and cooling. When your system quits at 9 p.m. in August, you get Jim — not a call center, not an upsell. Straight answers, fair prices, and the part usually already on the truck.
4.8★40 reviews
on Yelp
on Yelp
5.0★15 reviews
on Porch
on Porch
24/7Call or text,
any day
any day
Res + ComLicensed TX
A/C contractor
A/C contractor
Austin outside104°F
Inside your house
84°
Sweating through the couch
Drag the dial. Then let Jim make it real.
Why Austin keeps his number
No call center. No commission. Just Jim.
Jim Gray's Heating & Cooling grew the old-fashioned way: neighbors telling neighbors. Some customers have kept his number since 2007.
JIMThe owner answers the phone, shows up, and does the work — with his crew on the bigger installs.
01
Options, not upsells
You get the repair that makes sense and the price before work starts — not the most expensive thing on the menu.
He gives us options and recommends the best repair versus the most expensive repair.
02
Parts on the truck
Common failures like fan motors and capacitors usually get fixed on the first visit, so you're not sweating overnight waiting on a part.
Jim carries spare parts, so it was a quick motor replacement.
03
Shows up after hours
A/C doesn't die on a schedule. Call or text any time — Jim's been known to swing by at 8 or 10 at night to get a family cool again.
He managed to fit me in and came out around 10 pm at night.
04
Calls out bad diagnoses
Already got a quote that felt high? Get a second opinion. Jim will tell you straight if your system really needs it.
Jim proved it was inflated by giving me a comparable offer at a much better price.
What we do
Heating. Cooling.
Homes & businesses.
Licensed residential and commercial HVAC and mechanical contractor. From a dead fan motor to a brand-new system on new construction.
Cooling
Install
New systems & change-outs
Full-system replacements sized right for your home, at a price that doesn't carry big-company overhead.
Heating
Heating repair
Furnaces and heat pumps that won't fire, short-cycle, or blow cold when the first norther rolls in.
Airflow
Airflow, ducts & dampers
Hot rooms and uneven floors fixed at the source: damper setup, filters and duct connections.
Build
Remodels, additions & new builds
Permitted mechanical work for remodels, room additions and new construction across Austin.
Commercial
Commercial HVAC
Offices, retail and rental properties. Landlords and property owners: one call keeps your tenants cool.
- Rooftop units
- Tenant calls
- Rentals & multi-unit
- Change-outs
Before you call
What’s your system doing?
Tap what you're seeing. You'll get a few safe things to check yourself — and if that doesn't fix it, one tap texts Jim with the details already filled in.
Pick a symptomWe'll walk you through the quick checks first, so you don't pay for a visit you didn't need.
4.8
★★★★★
40 Yelp reviews5.0
★★★★★
15 Porch reviewsStraight from the neighbors
“Honest” comes up a lot.
★★★★★
Jim has been our A/C specialist for years. He installed new units 8 years ago. We had a problem the other day, and he came the same day to repair it. He's reliable and honest.
★★★★★
Jim pointed out that a previous company I hired had attempted to scam me by unnecessarily adding freon. Unlike the others, Jim and his team conducted a thorough inspection and addressed the issue correctly.
★★★★★
Jim was in the Milwood neighborhood after 7 PM and agreed to swing by on his way home. Our house was comfortable by 9 PM.
★★★★★
It was 106F outside. Two companies quoted a $500 minimum to come out. He came out around 10 pm, it was a simple fix, and he only charged me $300.
★★★★★
Jim has helped me numerous times since 2009 — you won't find better service or better prices from anyone. Juan and his crew installed a new unit and were fast and super courteous.
★★★★★
I've used big companies, and I've had A/C installed elsewhere. This is the best AC company from the 10 I've used.
★★★★★
He was able to come in a timely manner and figure out what the problem was quickly. Honesty and integrity are important and Mr. Gray expressed those qualities in his service.
★★★★★
Jim was really responsive and had us up and running almost immediately at a very fair price. I will be calling him from now on.
Reviews shown as posted publicly. Read them all on Yelp and Nextdoor.
How it goes
One call. Fixed right.
No dispatch queue, no “technician will call you between 8 and 5.”
01
Call or text
Day or night. Send a photo of the unit's label if you can — it speeds things up.
02
Jim diagnoses
A real look at what failed and why, not a guess and a refrigerant top-off.
03
You pick the option
Repair vs. replace, laid out plainly with prices, before any work starts.
04
Cool again
Fixed, tested, and explained — including what to watch for next time.
📍 Based in Northwest Austin · 78750Service area
All over Austin
City-permitted mechanical work for homes and businesses across town — from Tarrytown to North Austin to South Austin.
787047871778721787237872678731787417874578750787517875378756787577875878759
Not on the list? Call or text — Jim will tell you straight if you're in range.
Get cool again
(512)799-0768
- Hours
- Open 24 hours · 7 days a week
- Phone
- (512) 799-0768 · call or text
- Payment
- Credit cards accepted
- License
- Licensed Texas A/C & refrigeration contractor · TACLB00021368E